1 reviews | Active since Dec 2022
AVIS CHARGE ME ACCORDING TO THE NUMBER OF DAYS I HIRED YOUR CAR, NOT MORE.
I am reporting unfair treatment by Avis Car Rental (Mthatha Airport. I hired an Opel Crossland on Friday 11 August 2023. I picked it up after 09:00 am. I was told to return it before 09:00 am on Sunday 13 August 2023. I returned the car at 08:47 am and completed their logbook using a security guard's pen who was in the building with another security guard. To my surprise, I am charged for 2 days 5 hours and 13 minutes. On Wednesday, 16 August 2023, I contacted Avis Car Rental (I think its their Head office) *** who did not get back to me until I called again today at 13:40 pm. After contacting ***, I also telephonically contacted Avis Mthatha at ***. They also did not get back to me until I called them again today at 13:34 pm. I am unfairly charged.
Thank you for your writing to us.
Please be advised that we will investigate the additional charge and revert to you with feedback.
Avis Team
Thank you for your writing to us.
Please be advised that we will investigate the additional charge and revert to you with feedback.
Avis Team
