HM
HLONITSHWA M
1 reviews | Active since Nov 2024
22 Nov 2024, 08:35
AVIS Centurion....pathetic
And after a week of AVIS promising me to fix my account/invoice, nothing has been done. AVIS owes me R10k of deposit they deducted from my account and even after having returned the vehicle 2weeks ago, no invoice, nor refund paid back into my account, as it's due to me. I probably have to escalate this to their ombudsman
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Avis's replyOfficial
22 Nov 2024, 09:11Dear Hlonitshwa Mcube,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Avis's reply22 Nov 2024, 09:11
Official
Dear Hlonitshwa Mcube,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team