SS
Sanda S
1 reviews | Active since Jan 2023
27 Jan 2023, 08:35
Avis care more about their cars than their customers
I CANNOT believe I'm sitting here on the 27th of Jan STILL without my refund that was supposedly actioned ON THE 11TH. Very quick to take money but extremely slow when having to refund. Being called time and time again for credit card details that I had sent. I'm going to need proof of payment for the refund as nothing has showed up on my side.
This process has been absolute nonsense. *******!
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Avis's replyOfficial
27 Jan 2023, 08:56Dear Sanda Shandu, thank you for writing to us. We are very sorry to learn about this. We are aware that the refund has been processed and our Customer Care team has sent a copy of the credit note to you.
Thank you
The Avis Team
Thank you
The Avis Team
Avis's reply27 Jan 2023, 08:56
Official
Dear Sanda Shandu, thank you for writing to us. We are very sorry to learn about this. We are aware that the refund has been processed and our Customer Care team has sent a copy of the credit note to you.
Thank you
The Avis Team
Thank you
The Avis Team