LW
Lisa W

1 reviews | Active since Aug 2022

23 Mar 2026, 12:22

Avis car rental services

Still awaiting refund from avis car rental car was returned on 6th March. It is now it is now 17 days later and the first time today 23rd March that I receive an SMS to day it will take 7 to day 10 days to process it . Shocking and extremely unfair services . Very quick to take the money and extremely slow to return it

0
Replies (3)
Avis
Avis's reply23 Mar 2026, 14:53
Official
Good day Lisa,

We apologise for the delay experienced. Kindly provide your rental agreement number so we can assist further.

We will revert once feedback is received.
LW
Lisa W's update23 Mar 2026, 14:58
Reviewer Update
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Avis
Avis's reply23 Mar 2026, 22:44
Official
Good Afternoon,

Thank you for providing the rental agreement number. We apologise for the inconvenience caused. Your matter has been escalated to the relevant team for investigation. We will revert once feedback is received.