dS
daniel S

1 reviews | Active since Sept 2018

02 Sept 2021, 14:27

Avis Car Rental ********

Once again ****med out of money by AVIS Car Rental . After returning the rental car and been inspected by there technician and signed of that all was in ordered and billed for the rental and petrol just to received a few days later a new bill of over R5000 of damages. But when the car was inspected and sign off as to be all good there was no apparent damages , only after been left in there own technicians care I get billed for damages cause by them. This is the second incident where they have tried this.I have been using there services for more then 12 years as I work in Africa.This was the last time. I want to let everyone know on all social media platforms to not make use of there services you will regret it dearly and will pay for some else damages especially when you receive the rental car on Oliver Thambo International Airport.After they hand over the keys and they stated there is no damages but there will be .The know that most of the customers will not inspect the car.

So everyone out there please be aware of this Avis car rental ********. They have lost a lot if monet during Covid lockdown and needs to get money back. Rather make use of Europcar or any off the other rental companies available. Firstly they are not that costly and secondly you will not get billed for someone else apparently damages .

When receiving your car from Avis it is never full op petrol or diesel. This has happen numerous times. When you receive the car make sure to stop at the nearest petrol station to confirm this. This is what they also do to make.extra money from there clients.

So thing hard and think twice when booking your next rental car through these ********. Just wonder how many clients out there went through the same issue?

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Replies (3)
Avis
Avis's reply03 Sept 2021, 10:52
Official
Hi Daniel,

 Thank you for taking the time to write to us.

Our team will be in touch to investigate your complaint, we will revert to you soonest.

Kind regards,

The Avis Team 
 
dS
daniel S's update03 Sept 2021, 16:35
Reviewer Update
Just want everyone to know that Avis car rental ******** just confirm by mail that the refuse to refund over R6000 that has taken without any authorisation from my credit card. One of there own drivers in Rustenburg has damage the car after it has been returned in the same condition as I received it. I will make sure the public are aware of how they conduct business. Beware again when renting from Avis you will be sorry.
Avis
Avis's reply09 Sept 2021, 16:16
Official
Hi Daniel,

Our team will be in touch to provide feedback on the matter. 

A credit will be processed to your account.  

Avis Team