DD
Daniel D
1 reviews | Active since May 2022
05 May 2022, 21:32
Avis car rental becoming a ****
Greetings
It's has been 7 Days now since my dispute, and still await for reverts.
I am grossly displeased with the level of service that AVIS has show cased or rendered ,and cannot understand how a big corporate as AVIS is unable to resolve issues pending from end of March.
It is really unprofessional for a big company such as AVIS to be treating customers in this fashion.
It really begs a question if I am the only customer treated as such.. Or receiving the pathetic service.
At this point, it is not about the money that AVIS is imposing on me to pay, but more importantly on the dissatisfaction around how I have been treated.
I am again taking my family time to air jy frustrations instead of investing the precious time being with my loved ones.
Helpful (0)
Replies (6)0
Replies (6)DD
Daniel D's updateReviewer Update
11 May 2022, 08:16Greetings
I do appreciate the feedback thereof and the closure to the matter.
This has rely devastatwd me in such that I don't believe that I will consider using AVIS for any reason.
Both my vehicles were involved in an accident and I was and still am desperate to have a vehicle that I need to use for at least a week. Given the past experience it rather difficult for me to get in the same bed again with you guys.
I however can accept of AVIS assit me with a vehicle as a courtesy and token of their apology.
I trust that you will find this in order.
Br
Daniel Ditlhage
I do appreciate the feedback thereof and the closure to the matter.
This has rely devastatwd me in such that I don't believe that I will consider using AVIS for any reason.
Both my vehicles were involved in an accident and I was and still am desperate to have a vehicle that I need to use for at least a week. Given the past experience it rather difficult for me to get in the same bed again with you guys.
I however can accept of AVIS assit me with a vehicle as a courtesy and token of their apology.
I trust that you will find this in order.
Br
Daniel Ditlhage
DD
Daniel D's update11 May 2022, 08:16
Reviewer Update
Greetings
I do appreciate the feedback thereof and the closure to the matter.
This has rely devastatwd me in such that I don't believe that I will consider using AVIS for any reason.
Both my vehicles were involved in an accident and I was and still am desperate to have a vehicle that I need to use for at least a week. Given the past experience it rather difficult for me to get in the same bed again with you guys.
I however can accept of AVIS assit me with a vehicle as a courtesy and token of their apology.
I trust that you will find this in order.
Br
Daniel Ditlhage
I do appreciate the feedback thereof and the closure to the matter.
This has rely devastatwd me in such that I don't believe that I will consider using AVIS for any reason.
Both my vehicles were involved in an accident and I was and still am desperate to have a vehicle that I need to use for at least a week. Given the past experience it rather difficult for me to get in the same bed again with you guys.
I however can accept of AVIS assit me with a vehicle as a courtesy and token of their apology.
I trust that you will find this in order.
Br
Daniel Ditlhage
Avis's replyOfficial
11 May 2022, 10:21Hi Daniel,
Our finance team just advise that please confirm your banking details, so that the refund will reflect to the correct account.
Avis Team
Our finance team just advise that please confirm your banking details, so that the refund will reflect to the correct account.
Avis Team
Avis's reply11 May 2022, 10:21
Official
Hi Daniel,
Our finance team just advise that please confirm your banking details, so that the refund will reflect to the correct account.
Avis Team
Our finance team just advise that please confirm your banking details, so that the refund will reflect to the correct account.
Avis Team
Avis's replyOfficial
11 May 2022, 14:16Hi Daniel,
We apologies for the inconvenience caused, and for the token of apology we can only offer one day certificate on your next rental. The certificate will be sent to your email by our team.
Avis Team
We apologies for the inconvenience caused, and for the token of apology we can only offer one day certificate on your next rental. The certificate will be sent to your email by our team.
Avis Team
Avis's reply11 May 2022, 14:16
Official
Hi Daniel,
We apologies for the inconvenience caused, and for the token of apology we can only offer one day certificate on your next rental. The certificate will be sent to your email by our team.
Avis Team
We apologies for the inconvenience caused, and for the token of apology we can only offer one day certificate on your next rental. The certificate will be sent to your email by our team.
Avis Team
Avis's replyOfficial
12 May 2022, 09:10Hi Daniel,
Thanks for your feedback.
We understand your frustration regarding this matter. However, we can only offer you two-day rental certificates and not more than that for the inconvenience caused.
Avis Team
Thanks for your feedback.
We understand your frustration regarding this matter. However, we can only offer you two-day rental certificates and not more than that for the inconvenience caused.
Avis Team
Avis's reply12 May 2022, 09:10
Official
Hi Daniel,
Thanks for your feedback.
We understand your frustration regarding this matter. However, we can only offer you two-day rental certificates and not more than that for the inconvenience caused.
Avis Team
Thanks for your feedback.
We understand your frustration regarding this matter. However, we can only offer you two-day rental certificates and not more than that for the inconvenience caused.
Avis Team
Avis's replyOfficial
12 May 2022, 13:02Hi Daniel,
Our team will be sending the two certificates to you shortly. When you arrive at the branch you will need to provide the two certificates and they will be app**** by the branch.
Avis Team
Our team will be sending the two certificates to you shortly. When you arrive at the branch you will need to provide the two certificates and they will be app**** by the branch.
Avis Team
Avis's reply12 May 2022, 13:02
Official
Hi Daniel,
Our team will be sending the two certificates to you shortly. When you arrive at the branch you will need to provide the two certificates and they will be app**** by the branch.
Avis Team
Our team will be sending the two certificates to you shortly. When you arrive at the branch you will need to provide the two certificates and they will be app**** by the branch.
Avis Team
Avis's replyOfficial
13 May 2022, 08:25Hi Daniel,
The certificates have been sent by our team. Please refer to your email.
Thank you
Avis Team
The certificates have been sent by our team. Please refer to your email.
Thank you
Avis Team
Avis's reply13 May 2022, 08:25
Official
Hi Daniel,
The certificates have been sent by our team. Please refer to your email.
Thank you
Avis Team
The certificates have been sent by our team. Please refer to your email.
Thank you
Avis Team