1 reviews | Active since Jul 2021
Avis Car Rental
I have rented two vehicle from Avis with the worst experience in the world with these guys I paid in total of 15 000 rand for my first rental they held the money then took the money then took another amount again now my account is in a negative amount.
Second time I paid in full in CPT a total of 11 000 rand and then got deducted 10 000 rand again now my other account is having an issue.
I just put this short and sweet for you guys are you going to pay my unpaid rent are you going to feed my two children are you going to my vehicle all of this has bounced as you guys do not know what the hell you are doing I have called you guys yes you have escalated I have been in the customer service industry all my life and you guys just escalate and escalate I mean this is peoples money you are playing with and in this day and age there is no time to play games. its simple pay for the vehicle in full once off an if there is any outstanding amounts due to damages phone the client first then get authorisation to deduct money not just do as you please.
Plain and simple I want my money back or we can take this further.
Thank you for taking the time to write to us.
Our team will be in touch to investigate your complaint, we will revert to you soonest.
Kind regards,
The Avis Team
Thank you for taking the time to write to us.
Our team will be in touch to investigate your complaint, we will revert to you soonest.
Kind regards,
The Avis Team
