D
Dion

1 reviews | Active since Sept 2023

22 Jan 2025, 13:52

Avis car rental

Avis vehicle smashed into me in November last year.. 3 months later and I'm still been giving the run around from claims department.

0
Replies (4)
Avis
Avis's reply22 Jan 2025, 15:45
Official
Dear Dion,

We apologize for the delay and frustration you've experienced. 

This is not the level of service we strive to provide. Please share your rental reference number so we can escalate this matter to the relevant team and ensure it is addressed urgently.

Kind Regards
The Avis Team
D
Dion's update22 Jan 2025, 15:48
Reviewer Update
Case:OOL7K6, ***
Avis
Avis's reply22 Jan 2025, 16:22
Official
Thank you for the details, we are following up with our team and will get back to you.

Kind Regards
The Avis Team 
D
Dion's update27 Jan 2025, 11:14
Reviewer Update
Hi
I'm still waiting on a follow up regarding this matter