AVIS CAR HIRE *****ING FROM CUSTOMERS

<p>Stansure my insurance hired a car for me for 30 days through Avis.</p> <p>But because my car was not ready after 30 days I called Stansure to request a 14 day extension</p> <p>Stansure informed me the extension was granted. On that strength I kept the car</p> <p>On the 9th day of my extension I got a call from Avis informing me that my extension had expired 5 days ago (contrary to what Stansure informed me)and had to return the car which I comp**** to on that very day.</p> <p>Now Avis is personally billing me for the 5 days rental and admin fee of R500 for returning the car late.</p> <p>Yet when the extension was granted by Stansure (an amendment to the initial agreement) Avis never contacted me to inform me of such a material amendment to the agreement. Furthermore, why did they wait until the 9th to inform me that my extension had expired? This is an ********* and unacceptable kind of business practice by Avis aimed at boosting their revenue through ************ means. Anyone doing business with Avis has to be extra careful, actually there are plenty of better car rental companies out there like Thrifty.</p>