Avis Car hire (horror)

****ty company, rented a car Tuesday afternoon, Friday morning the car is not starting. I call out, they say I must fix the problem. After a long back and forth, they send someone, the person discovers that the car battery terminals are loose and the car has been jump started before. Person does nothing to the car just presses down terminals and the car turns on. I call Avis again, it’s my fault that they didn’t properly check their car and I have to pay a thousand rand. I cannot return the car because I’ll be charged R1500 on top of the car assist money.

To make matters more beautiful, the road assist person did not fix the problem, now I’m stuck with a car that I constantly have to “fix” whenever I take off.

Side note, I was told that if it a problem I caused I’ll be charged, if it’s a mistake from their side, then I won’t be charged! Guess what, it’s my fault that someone didn’t check up their car before renting it to a customer.

Never again!