AVIS CALL CENTRE MOST UNHELPFUL AND RUDE

RESERVATION NUMBER: 2***-ZA-3<br> I CALLED THE CALL CENTRE TO ENQUIRE ABOUT MY DEPOSIT REFUND WHICH WAS NOT PAID, A LADY ANSWERED AND EXPLAINED AND EVENTUALLY TOLD ME THAT I SHOULD CALL MY BANK AND FIND OUT IS MY MONEY NOT IN WHICH I DID AND OBVIOUSLY THE DELAY IS ON AVIS SIDE, I THEN ASKED TO SPEAK TO A SUPERVISOR WHO NEVER EVN INTRODUCE HIMSELF AND JUST TOLD ME THAT I SHOULD GO TO MY BANK, WHEN I ASKED FOR HIS DETAILS BECAUSE HIS SO RUDE HE DROPPED THE PHONE IN MY EAR, FIRSTLY MY REFUND WAS SUPPOSE TO BE PAID IN AFTER 48 HOURS IN 4 DAYS NOW AND NOTHING, WHY SHOULD I DO ALL THE WORK IF YOUR PROCESS IS NOT IN ORDER, SECONDLY I WOULD LIKE FOR THE QAULITY ASSURER TO LISTEN TO MY CALL AND GIVE ME FEEDBACK WITH REGARDS TO HOW MY CALL WAS HANDLED AND WHY WAS THE PHONE DROPPED IN MY EAR BY A SUPERVISOR WHEN WE WERE STILL TALKING?MY CELL NUMBER IS ***