Avis bills your card for Extras!!!! They just add on, beware

Stay away, low life ****, deliberate attempt to **** people (just because they have your card)

Rented from them in the 12th of November, via FNB

Car was good a clean

1. Someone needs to tell these people it's 2022, how can anyone wait 45 min to get a vehicle which was pre-booked and paid in advance??? If you attending a business meeting, don't use them, you'll be late

2. Had Avis counter clerk DELIBERATELY slip some add ons without my knowledge into my contract, after you return the vehicle, which was pre-paid for via FNB, they charge your card. I waited long to get the vehicle, when I was given the contract to sign, I specifically asked is there any additional charges I should expect? Clerk said only e-tolls, I asked again anything other than e-tolls, I was told NO, I then just pointed out that the contract stated estimated cost R350, WHAT IS THIS?? don't worry, this is already paid for sir, was the reply, to which I said then I must write here on the contract it's paid for, are you OK with that? No problem replies the clerk, and Clerk reassures me, so I circle, sign and write paid for, clerk makes a copy keeps one and gives me one. Then this Tag they want to sync with your phone, I told her I don't want this app etc, it's intrusive, she says it's compulsory etc

Anyway, I return the vehicle, and like 5-6 days later, normal as per their modus operandi, they bill my card, no communication, no invoice, I email them, get a reply a day later with an invoice, a whole host of charges, they attach my contract which I signed (with my amendment) - I've attached a screenshot here (see photo)

STAY AWAY, *********, unapologetic, filthy, blatant ******** and *****ing, Problem still not solved after communication (see other reviews here with same issue, happy to bill your card)

Booking Ref: 1-***