1 reviews | Active since Jun 2025
Avis bakkie hire Margate
Complaint about Avis bakkie rental in Margate. I booked a bakkie online on 12 May 2025 for 2 days only booking was made for 12:30 by the time all the staff had to check if there was a vehicle available and confirm if they could accept my debit card it was after 13:30. I intended taking this vehicle from Margate to durban but due to us only wrapping up paperwork by 13:30 I could only leave on the 13th which mind you is 130km one way trip I did this trip twice but was charged for 1200km when I brought this up with customer care on the 15th May the said they will contact the branch ever since then I have been given the run around between branch and customer care saying mileage is correct. When I requested the vehicle tracker report everyone just ignores my request and refused to check anything.
Thank you for your feedback,
We have investigated the charge with the branch and have found that the kms charge is correctly billed on your rental, we have put forth the request for a tracker and we will advise with feedback given by the manager.
Thank you.
Avis team.
Thank you for your feedback,
We have investigated the charge with the branch and have found that the kms charge is correctly billed on your rental, we have put forth the request for a tracker and we will advise with feedback given by the manager.
Thank you.
Avis team.
I have been in contact with your customer service agent from the 22nd May 2025 we currently are on the 19th June 2025. No feedback regarding tracker report. I have sent through geo-location data to them for those days but still no response.
Regards,
Dhiren
I have been in contact with your customer service agent from the 22nd May 2025 we currently are on the 19th June 2025. No feedback regarding tracker report. I have sent through geo-location data to them for those days but still no response.
Regards,
Dhiren