Avis Are Full Of Lies And Total ******** And *********

I've been having an issue with Avis as I have written 4 reviews about their poor treatment and service given to me. As per all past reviews, I complained about how they took money from my account only to be told they don't work with my bank upon picking up the rental and was made to cancel my booking and request a refund which I did on the 2525th of February and they still tried to deny that and said it was only requested on the 1st of March, though I even sent them proof of when I requested my funds back. Still was told about 10-15 working days as Avis Europe must process a lousy R1200 that Avis SA doesn't have and was told how the 15th working day is the 23rd of March, literally a full month from them debiting my account on the 24th of February. Yet today their supposed last day they'd return my money they still haven't. Clearly this is nothing more than a ******** and ******** company and clearly being treated with such disdain purely cause I am an African male. Had I been Caucasian, my refund and courtesy rental car would have been offered long ago. Such appalling and poor service shows a company that lacks any accountability and responsibility to the TCF rules.