1 reviews | Active since Jul 2011
AVIS *******
We rented a car in George from the 21st of September to the 1st of October. They charged me R3200 for a deposit, which after more than a week of returning the car, I have not received. When we handed the car back, we didn't receive any documents. We were late for our flight so we left, trusting an email would be sent. We never received any documentation and with the original booking number, when registering on their site with the paid with credit card, it doesn't pick up the booking. It seems they have effectively ****** my deposit. The service is pathetic. when you phone them, you get put on hold and never get through. With emails they don't even check with your email to see if they can find something. I will never rent a car with AVIS again.
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delay.
We will escalate this issue to the relevant team immediately to investigate and ensure that your deposit is refunded without any further delay.
Thank you for your patience, and we will be in touch shortly.
Kind regards,
The Avis Team
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delay.
We will escalate this issue to the relevant team immediately to investigate and ensure that your deposit is refunded without any further delay.
Thank you for your patience, and we will be in touch shortly.
Kind regards,
The Avis Team
