LJ
Lucy J

1 reviews | Active since Aug 2016

04 Feb 2022, 19:13

Avis

So we rented a car at Avis CapeTown as we were on holiday... After a few days my husband started recieving extremely ey weird calls and sms's (offwhich we ignore or rather not paying attention to as we are on holiday). Firstly Avis was the the only point of entry where we have given our personal details to like your ID for instance.. To make a long story short, after our vacation (7days) the sms's still continues... We recieved a sms stating he should collect his ABSA card at Stellenbosch. WE ARE NOT FROM CAPETOWN with an overdraft of 250k and few life policies has also been opened at Standard Bank... I contacted AVIS and still waiting for them to return our call,. I decided to send an email to lookbinto the matter as we have opened a case for identity ***** as my husband id has been compromised and its still under investigation, the response was hillarious.. Responding to my email saying that rhe are sorry for the inconvenience for the double payment on our credit card, i never mentioned a double payment... Avis please read your emails dont just respond

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Replies (1)
Avis
Avis's reply07 Feb 2022, 10:49
Official
Hi Lucy, 

Thank you for writing to us. 

Please note that the personal information of our customers is confidential and private. We do not share that information at any point. We are governed and comply with the Protection of Personal Information Act (POPIA). 

Avis Team