AC
Anthony C

1 reviews | Active since Jul 2016

17 Apr 2025, 11:24

Avis

Trying to get through to client services South Africa and Sandton Old Mutual Branch 3 hours and no answer and this amount a lie it’s probably more. Based on this I will never use them again and use Hetz, Euroupecar amongst others. Left items in the boot, has vehicle for a 2 weeks not even a call to ask if I left these items and note two more weeks. I have to drive to Sandton and they confirm it will be delivered to my hours the next day and goes what I get told two days later they don’t do this. Try work out who knows what and who knows how to pitch up a phone

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Replies (1)
Avis
Avis's reply17 Apr 2025, 13:52
Official
Good Day Anthony, 

Thank you for contacting us.

We are sorry to learn about your rental experience and we will be glad to look into this for you. Please send us your rental agreement or reservation number so that we can assist. 

Thank you,
The Avis Team