Atrocious customer service

Can some from Avis call or help me with information on a partial check-out on a booking made via the FNB App, I also need more information on the 2 methods of payments.

Your call center refers to an email which just gives case numbers with zero response, and calls are never answered. Its seems customers have to beg to get any form of assistance from you. I had this very same issue with my insurance rental. This is extremely disappointing, your customer services leaves one wondering whether its even worth it.