At AVIS People will NEVER be More Important!!!

I am extremely upset at the way this has been handled. At AVIS People will NEVER be More Important than Cars <br> <br> 1. Firstly the day I picked up the vehicle there were issues, even after our office manager was on the phone with Avis for a whole week before my flight. <br> 2. The manager did step in to help, and the transaction was done manually. <br> 3. The lady that helped me said that there was only one mark on the vehicle.<br> 4. After more than an hour I still had to do the inspection of the vehicle with the guy that helped me. After we started the inspection it was clear that there was WAY MORE damage to the vehicle than what the lady at the counter said.<br> 5. I did not cause damage to this vehicle and I will not be held liable for any costs. <br> 6. After my first conversation with someone from AVIS in September, I was told that I would be emailed, yet I did not hear anything until October. <br> 7. I have rented from a lot of other places in my personal capacity, yet I have never experienced anything like this. And this was a rental for business purposes.<br> 8. Now I am being threatened with legal action because I am refusing to pay for damage I did not cause!