Another case of no refund!

Similar to Lungiles complaint below, My daughter, because her car had to go in for repairs, insurance arranged a car for her from AVIS in Cape Town. From the get go they were rude to her, threatening to take the car back when their card machines were not working etc etc. The car was returned and now months later my daughter is still waiting for the refund they insist that it was refunded but the money is still on hold treating us like fools and as if we do not understand how these thing work!!

This morning she went into the bank to see if they can be of assistance but they need AVIS to send them a number so they can release the money....