WN
Wendy N
1 reviews | Active since Jul 2019
25 Nov 2025, 11:48
An unacceptable wait
One checkout agent for an entire 30 person line is not acceptable. The whole time I stood waiting, there were 7 open counters. Never ever again
Helpful (0)
Replies (3)0
Replies (3)
Avis's replyOfficial
25 Nov 2025, 12:23Hi Wendy,
Thank you for your feedback, please accept our apology for the long wait in the queue.
Please advise which branch was this at and your rental agreement number and we will forward the comment to our branch manager.
Thank you.
Avis Team.
Thank you for your feedback, please accept our apology for the long wait in the queue.
Please advise which branch was this at and your rental agreement number and we will forward the comment to our branch manager.
Thank you.
Avis Team.
Best regards,
Avis's reply25 Nov 2025, 12:23
Official
Hi Wendy,
Thank you for your feedback, please accept our apology for the long wait in the queue.
Please advise which branch was this at and your rental agreement number and we will forward the comment to our branch manager.
Thank you.
Avis Team.
Thank you for your feedback, please accept our apology for the long wait in the queue.
Please advise which branch was this at and your rental agreement number and we will forward the comment to our branch manager.
Thank you.
Avis Team.
Best regards,
WN
Wendy N's updateReviewer Update
25 Nov 2025, 15:40It was at Cape Town Airport. My rental agreement number is ***
WN
Wendy N's update25 Nov 2025, 15:40
Reviewer Update
It was at Cape Town Airport. My rental agreement number is ***
Avis's replyOfficial
11 Feb 2026, 06:16Good day,
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
Best regards,
Avis's reply11 Feb 2026, 06:16
Official
Good day,
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
May we kindly confirm whether your matter has since been resolved?
If not, please send us a direct message on Avis South Africa Facebook with your details so we can assist further.
Kind regards,Avis Customer Service Team
Best regards,