SM
Sello M

1 reviews | Active since Aug 2022

11 Dec 2024, 12:39

Abusive,bullying and *****ulent consumer practice

On Monday 6th November 2023 I returned the Avis rental car.

An inspection was done and there was a chip on the windscreen of about 4cm in length. I pointed it out and took accountability for the windscreen.

A thorough inspection was done by the Avis representative and nothing else was picked up. I had to fill an incident/accident report for the windscreen.

On the 8th November I was called by an Avis representative requesting that I should come to the branch and that the repair centre had picked up some dents on the car.

My concern is that there was nothing wrong with the car except the windscreen when I returned it and they had the car for two days already before calling about dents.

Cars are parked under trees at that center and whatever damage could have occurred there.

They have refused to provide a damage and inspection report and are not cooperating

Stay away from Avis

0
Replies (1)
Avis
Avis's reply11 Dec 2024, 14:40
Official
Hi Sello,

Thank you for your feedback regarding the branch,

Please provide us with your rental agreement number for us to investigate with the branch.

Thank you.

Avis Team