A very bad experience at Avis

A very bad experience from Avis Montana. I was assisted by a slim lady as my insurance has asked me that I should pick up my courtesy car from avis then I went there to pick it up firstly they were having few cars to choose from and they gave me a Suzuki then while we doing inspection I spot something like a minor scratch I tell the lady she says no it's those that can be removed it's black things am like okay.. Then I take the car but when I get home that thing still doesn't sit well with me I go check that part of scratch then I see it's a real scratch and today I took the car there the lady says I did the scratch and it's like she knew that car had a scratch and maybe she thinks it's my first time taking a car from avis and I use avis always. Then it seems like the car had been scratched and it was given to me on purpose so I can be held accountable for that scratch and I returned that car I did not even have it for 24 hours then suddenly the is a scratch and that scratch looks like it has been on that car for a long time... Well avis this is really a bad service from the branch of Montana and I no longer gonna book cars from avis anymore I'll look at other rental companies