EO
Edgar O

1 reviews | Active since Oct 2011

21 Jan 2016, 14:40

7 MONTHS LATER I GET CALLED AND TOLD I OWE THEM! 7

IN JUNE of 2015 I hired a vehicle through my insurance company , I hired the vehicle and paid a R1200 deposit amount which in cash, hired the vehicle and a few days later returned the car however I had seen that the tyre was slightly out of air, any way I returned the car the lady at the centurion branch advised me I would pay for the E-tolls and a portion for the tire and lastly I would get the balance which she could not calculate at the time , I left and never heard anything or never received my money back since, <br> <br> 7 months , I mean 7 months later it is January 2016 and I get a phone call that I owe them 500!!! which I will not pay I refuse to , how do you only make contact with me 7 months later , if my name is tarnished in any way I will take action guaranteed! it is unacceptable you want to make contact with me 7 months later to pay you and I never received my money back in any case, the bigger companies must stop this.

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Replies (1)
Avis
Avis's reply21 Jan 2016, 15:08
Official
Hello Sir Edgar,

Thank you for your post.

We have escalated your complaint to our Direct Billing Manager who will resolve your complaint posted.

Kind Regards
Avis Team