1 reviews | Active since Jul 2015
15-87801 VS ALLISON KZN
VERY UN HAPPY YET AGAIN.<br> I HAVE BEEN MADE TO WAIT ON NUMEROUS CALLS AND SOME NEVER GET RETURNED. ALL DOCUMENTATION SENT AS REQUESTED AND 2 REPAIR QUOTES. <br> TODAY 18.08.2015 , A MONTH AND 18 DAYS AFTER THE ACCIDENT I RECIEVE AN EMAIL FOR SETTLEMENT OF HALF THE QUOTE. MY CAR WAS BUMPED INTO BY AN IRRESPONSIBLE DRIVER AND I HAVE TO NOW GET HALF THE BILL REDUCED AND PAY YOUR CLIENTS QUOTE. I NEED THE FULL AMOUNT OF THE QUOTE PAID SO I CAN TAKE MY CAR FOR REPAIRS. THIS IS SHOCKING YET AGAIN FROM SUCH A HUGE COMPANY. I AM GOING TO SIT WITH THE INCONVIENANCE OF HAVING NO CAR FOR A WEEK WHEN IT GOES IN FOR REPAIRS. WILL AVIS GIVE ME A RENTAL CAR TO GO AROUND BASHING PEOPLE. IF I DO NOT GET A RESPONSE WITHING A DAY , I WILL GET MY LAWYER TO ASSIST.<br> <br> WORSE SERVICE EVER, PEOPLE MUST NEVER USE THIS CLIENT SERVICE.
Thank you for your post.
We have escalated your complaint to our Claims Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Claims Manager who will resolve your complaint posted.
Kind Regards
Avis Team
