sM
sagren M

1 reviews | Active since Jul 2015

18 Aug 2015, 14:04

15-87801 VS ALLISON KZN

VERY UN HAPPY YET AGAIN.<br> I HAVE BEEN MADE TO WAIT ON NUMEROUS CALLS AND SOME NEVER GET RETURNED. ALL DOCUMENTATION SENT AS REQUESTED AND 2 REPAIR QUOTES. <br> TODAY 18.08.2015 , A MONTH AND 18 DAYS AFTER THE ACCIDENT I RECIEVE AN EMAIL FOR SETTLEMENT OF HALF THE QUOTE. MY CAR WAS BUMPED INTO BY AN IRRESPONSIBLE DRIVER AND I HAVE TO NOW GET HALF THE BILL REDUCED AND PAY YOUR CLIENTS QUOTE. I NEED THE FULL AMOUNT OF THE QUOTE PAID SO I CAN TAKE MY CAR FOR REPAIRS. THIS IS SHOCKING YET AGAIN FROM SUCH A HUGE COMPANY. I AM GOING TO SIT WITH THE INCONVIENANCE OF HAVING NO CAR FOR A WEEK WHEN IT GOES IN FOR REPAIRS. WILL AVIS GIVE ME A RENTAL CAR TO GO AROUND BASHING PEOPLE. IF I DO NOT GET A RESPONSE WITHING A DAY , I WILL GET MY LAWYER TO ASSIST.<br> <br> WORSE SERVICE EVER, PEOPLE MUST NEVER USE THIS CLIENT SERVICE.

0
Replies (1)
Avis
Avis's reply18 Aug 2015, 14:13
Official
Hello sagrenmo,

Thank you for your post.

We have escalated your complaint to our Claims Manager who will resolve your complaint posted.

Kind Regards
Avis Team