***, I want my money back AVIS!!!

I am in utter disbelief with Avis rental.

After they did not give me a mid size hatch, which I pay for through my insurance; they have failed to communicate about invoicing.

I have returned their car with a full tank on 2 July 2021, I have not received my deposit bac to this day, I call their customer care line( i have called every day this week) no one attends to me, if they do pic up the line is so messed up.

This is unbelievable because I want my money back, why should I be prejudiced further? The lack of communication takes the cake