SvdM
Stephan van der Merwe
1 reviews | Active since Feb 2016
15 Mar 2016, 15:01
Worst customer service.
After running around trying to get avios to allocate my points, they still have not responded. After numerous call center promises that they will get the points allocated, nothing absolutely nothing. I still dont have my points.
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Avios Travel Rewards Programme South Africa's replyOfficial
15 Mar 2016, 16:02Hello stephanvdm77,
Thank you for getting in touch.
I'd like to confirm that we have also received a copy of your web chat which you've had with us today and we are currently investigating the issue for you. We will contact you again by email within 7 days.
Kind regards
Michelle
Thank you for getting in touch.
I'd like to confirm that we have also received a copy of your web chat which you've had with us today and we are currently investigating the issue for you. We will contact you again by email within 7 days.
Kind regards
Michelle
Avios Travel Rewards Programme South Africa's reply15 Mar 2016, 16:02
Official
Hello stephanvdm77,
Thank you for getting in touch.
I'd like to confirm that we have also received a copy of your web chat which you've had with us today and we are currently investigating the issue for you. We will contact you again by email within 7 days.
Kind regards
Michelle
Thank you for getting in touch.
I'd like to confirm that we have also received a copy of your web chat which you've had with us today and we are currently investigating the issue for you. We will contact you again by email within 7 days.
Kind regards
Michelle