AVIOS ****

Two years ago I received an avios card via post. The letter was addressed to me. I tried to register the card as the booklet inside said I should now because I know I've struggled to do it on my phone,I tried the live chat only to be told that the card does not belong to me I was given another membership number and told that it was my duty to register the card in my name. I've been using bp garage ONLY ever since I got this card I've spent over R10000 on petrol in the past two years. Then the agent has the audacity to tell me they wouldn't have sent me a card that doesn't belong to me? Then why on earth do I have a membership number but a wrong card. Really? My points have gone to someone else. PLEASE S**** MY NAME OFF THAT MEMBERSHIP NUMBER I've wasted two years on a ****! Judging by the other reports this sure is one. A card that makes you believe you're earning points yet you're just wasting your time even swiping it.