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Olga R
1 reviews | Active since Oct 2019
14 Mar 2025, 12:19
Trade platform
I m just a new client to AvaTrade and I’m very frustrated and devastated. Instead of helping new customers they are making obstacles and barriers. It is very difficult to find someone for advice. Their customer service is just a robot, machine which can’t even recognise trading number. It is almost impossible even to login - chronic technical issues. You are receiving “profitable signals “ but as ll your positions are going to be in minuses despite of profitable signals. Cherry on the top- they just blocked my account without any warning or discussion. I strongly don’t advise to invest in this trade.
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AvaTrade's replyOfficial
12 Aug 2025, 16:29Dear Olga, We believe we have identified a registration with us based on your username. We wish to highlight that in line with AvaTrade’s Terms and Conditions we can at our sole discretion cancel any or all we have canceled any or all outstanding orders or contracts, or any other commitments made on behalf of the client without prior demand or notice. AvaTrade had to exercise this discretion, in line with clause 15 of our Terms and Conditions.
Best regards,
AvaTrade's reply12 Aug 2025, 16:29
Official
Dear Olga, We believe we have identified a registration with us based on your username. We wish to highlight that in line with AvaTrade’s Terms and Conditions we can at our sole discretion cancel any or all we have canceled any or all outstanding orders or contracts, or any other commitments made on behalf of the client without prior demand or notice. AvaTrade had to exercise this discretion, in line with clause 15 of our Terms and Conditions.
Best regards,