Taking money out of your account without permission

after all the promises recently from Avast that I would be permanently removed from Avast, (I have tried 4 times to get away from these people) low and behold, Money has been taken out of my account. GET ME OFF YOUR F****G SYSTEM!!!!!

Cancellation request 15 November (Chat support reference): ***7

Cancellation request 29 november (Chat support reference): ***8