EL
Edwin L
1 reviews | Active since Aug 2016
07 May 2022, 10:22
**** service
I called autozone Secunda a few minutes ago to check prices on front break pads for my polo vivo and my airtime finished during the call. To my surprise I get a very rude call from the sales assistant that was helping me telling me that " listen here when you use a phone have the descency to drop correctly" he could've just called back and asked what happened and not be rude like that....I always buy my parts from there....but the service is just **** to be honest. Why would I just drop the phone while talking.
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Replies (1)AutoZone's replyOfficial
18 May 2022, 14:55Good day Edwin, thank you for bringing the issue to our attention. I have escalated the complaint to our ROM as well as the manager so they follow up on the issue. I would like to apologise for the service you received, hoping this issue will be attended to and rectified.
AutoZone's reply18 May 2022, 14:55
Official
Good day Edwin, thank you for bringing the issue to our attention. I have escalated the complaint to our ROM as well as the manager so they follow up on the issue. I would like to apologise for the service you received, hoping this issue will be attended to and rectified.
