******* service and employee incompetence

Worst service of my life!!!!!

Went to go buy a petrol filter for my 1.6 polo the employee assisting me takes note of the engine number the petrol tank size and year model of the car.

He continues to give me the wrong parts, but i only realized this as i put in the new petrol filter only to hear my petrol pump screaming at me.

I went to return as the slip said return within 7 days witch i did the day after the purchase. The employee who assisted me the previous day said he could not take it back as because it smells like petrol. He also kept my slip so i have no evidence of purchase.

He continues to blame me saying that i was the one giving him the wrong information, but he was the one who personally took the details of my car.

I am so disappointed, disgusted and really angry.

If steps are not going to be taken then i will run this company's name through the mud!!!!!!