Poor Customer Service

<p>Good day</p> <p> </p> <p>I went into Autozone today (01/04/2017) with a dead battery. I jnow that the battery is not out of its 1 year warrenty yet but i do not have the slip. The sales man with out sking for the slip instantly gives me a price on a new battery after witch i infor him this battery is not a year old. He states no problem and starts checking the battery. he then askes me why the purchas date is not engraved on the battery. i tell him i dont know. He tells the manager sitting next to him the situation and the manager say well thay do not ingrave on the batterys any more for some reason or the other. While im trying to explain to him the situation a nother sales person askes from the side why not check the engraving on the battery. and you can see the manager anowingly telss the sales guy we do not engrave any more. I ask the manager why dont thay do it and he states that he has a couple of battrys (9 Under Corection) at the back that was engraved on purchase and returned and now he can not sell them again. So this tels me that the manager is trying to cover up there mistake why would 2 sales men ask about engraving and the manager saying he has batterys in the back that was engraved. i ask the manager so what now. He states that thay can speek to the headoffice on monday and hear what thay say but he does not think it wil be replaced as it was my responcibility to keep the slip. I state to him no proble please look up my duplicate slip witch he quekly refuses stating thay do not keep slips more than 5 months from there it goes to there head office. So this means i need to be with out my car for a whole weeknd becouse Autozone did not do there work properly and now it is my problem. On saturday at arounfd 10:00 i tried to phone the numbers on there website but nothing works </p> <p>Head office No awnser</p> <p>Call center Number does not exist</p> <p>Tecnical call Center No awnser.</p> <p> </p> <p>Please Can you give me advice.</p>