1 reviews | Active since Aug 2016

04 Aug 2016, 13:26

Pathetic Quality Car Parts

<p>We purchased a clutch cable from AutoZone Epping, on 29 June 2016. On Monday morning, 1 August 2016 the new cable of ours decided to partially snap and then finally snapped on 3 August 2016.</p> <p>When we made contact with the branch, they advised that we need to send the part to Johannesburg for analysis. We enquired about a refund or a replacement and was told no. </p> <p>So basically I threw money down the drain - thank you for wasting my money.</p> <p>That is rather pathetic of them to neither offer a replacement nor give a refund.</p>

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Replies (1)
AutoZone
AutoZone's reply18 Aug 2016, 08:43
Official

Good Day Tammy,

We sincerely apologise for the delayed response, we have had technical difficulties.

Thank you for bringing this to our attention. The matter will be investigated and we will get back to you shortly.

Regards

AutoZone