1 reviews | Active since May 2016

21 Aug 2017, 12:22

New goods sold with no guarantee

I purchased a new 4y engine on 20/12/2016.In March the distributer went faulty and had to be replaced and I was told that it was not under guarantee. I bought a new one for R1600. The distributer once again stopped working. The installation is done by qualified people. Why do I not have a guarantee???????

I have bought many spare parts at Autozone in Aliwal and although you phone and order the parts before you collect, you still have to stand and wait for the parts.

Aliwal Autozone is not a pleasant place to purchase goods.

0
Replies (2)
AutoZone
AutoZone's reply21 Aug 2017, 13:39
Official

Good Day Anne Van Der Linden

Thank you for bringing this to our attention. The matter will be investigated and we will get back to you shortly.

Regards

AutoZone

AutoZone
AutoZone's reply23 Aug 2017, 13:06
Official

Good Day

We are pleased to know that the branch manager has contacted you and that this matter has been resolved. We hope you will continue to support AutoZone.

Kind Regards

AutoZone