MM
Mlungisi M

1 reviews | Active since Sept 2015

17 Sept 2015, 19:26

JERRY SUPP**** ME WITH INCORRECT PART.

ON THE 14 SEPTEMBER 2015 AT 16h18. I BOUGHT A SPARE FOR OR ALTERNATOR. JERRY SUPP**** THE INCORRECT PART EVEN THOUGH THE SAMPLE WAS IN FRONT OF HIM. SINCE IT WAS LATE ON THAT WE COULD RETURN SAME TIME BUT WE HAD TO RETURN IT ON THE FOLLOWING DAY. ON OUR ARRIVAL THE ACTING MANAGER BY THE NAME OF HERRY GAVE US AN ATTITUDE AND HE SAID ELECTRICAL SPARE ARE NOT RETRUNABLE. WE TRIED TO EXPLAIN TO HIM THAT THEY ARE THE ONES WHO SUPP**** US WITH AN INCORRECT SPARE, HERRY WAS VERY DISCRIMINATING AGAINST US AS BLACKS. THE SERVICE WAS HORRIBLE BY THESE TWO GENTLEMEN, THEY TREATED US AS IF WE WERE BERGERS NOT DECENT CUSTOMER WHO DESERVE RESPECT. ALL I WANT IS TO GET MY MONEY BACK BECAUSE I PAID FOR SOMETHING THAT I DID NOT VALUE FOR IT.

0
Replies (1)
AutoZone
AutoZone's reply21 Sept 2015, 08:22
Official
Hello Senamile01,

Thank you for bringing this to our attention. The matter will be investigated and we will get back to you shortly.

Regards

AutoZone