Bad customer service AutoZone Booysens

I bought a brand new car battery( size 657 70aH @ R2000+) in November of 2022, The battery was in my dad's car and not even a year later I had to return the battery as it was faulty. The gentleman at the time replaced the battery after a few days of driving up and down. I advised him that due to the time I gave my father my new car battery and decided I will take the new for myself as the need is not that urgent. The battery was replaced on the 13/09/2023 and the guy at the store told me that the warranty offered on the batteries is 25 months. Fast forward a year and a month later that the battery starts acting up. I decided to take it back the the Auto Zone Booysens store and this time was assisted by David. He firstly inspected for any physical damage and asked if i rotate batteries in anyway and I told him that this battery stay in the car hence the clean condition of it. He ran a test on the battery and told me it needs to be charged of which he will do but advised that I come back with the car in order for him to do a quick diagnosis of the car to check and see if there is anything wrong with the car. I left the battery at the store on 04/01/2025 and picked it up on 05/01/2025. I connected the battery back up and within an hour i was having issues again with a flat battery. I jumped it with my other car and drove to the store, whereby I told David the previous day that if I had to come to the store I will need to be jump started as the car does not want to start. When I returned on the 06/01/2025, David already had an attitude as i told him that battery is acting up again and this time I am here with the car. I had my son in the car while it was idling and he told me to switch off the car for him to do the test. I explicitly told him I will need to be jump started as I'm also working from and need to get back home, and he told me that it is not his problem. I switched of the car as he was getting impatient and ran the tests on the car. The results displayed that there was no issues with the car and that the battery was bad. He asked me to remove the battery of which I did and when I dropped it on the counter, he told me that the battery is now out warranty and he cannot exchange it. I asked if he has a battery to assist in jump starting me he plain down refused and told me I can do whatever I want they will not replace the battery.

I'm disgusted in the server that was given to as I'm now stuck with a problem. Spending over R2000 on a battery just for him to tell me will not be replaced after looking for all excuses at 1st, the car has an issue, am i using the correct size battery for the car inspecting the battery.

If this is the service provided to a paying customer, than I must say that I am ****** of my money.