Autozone Aeroton Perfoming ***** Activities to Customers

I drove to Autozone Aeroton on the 27th March with my battery already dead, this after i had called them and they advised i bring the car to their branch for assistance. I parked right in front of their door step, went inside and told the colored guy over the country the purpose of my visit( to buy a new battery), he asked me the size of my battery and i told him i don't know the sizes pointing at my car at the door and asked him to please check it for me. The guy was so arrogant and told me he can only check the size of my battery once o brought it onto the counter, i got shocked at this because i once bought a battery 2 years ago at the same branch aeroton. Confused and not knowing what to do, i asked the guy to borrow me the spanners to take it out myself which he answered and said there's a lady who can help me, he refered me to a black lady next to him over the counter who told me i must pay R70.00 to take out my battery. Apparently there's a motor mechanic workshop next door so they always refer customers to the guys next to charge you taking your battery out of your car. All this the guys were preparing to close the shop and were in no mood to assist me at all, i got fed up and decide to leave the place, but then my battery was already dead..... i asked the guy outside who was passing by selling watches and car chargers to lend me a hand to kickstart my car and i got even more shocked by his response, he told me he was not allowed to help autozone customers because the ****** at that autozone accuse him of helping stranded customers like myself and therefore they loose the R70 kickbacks as a result. i reported this to autozone head offices and i was promised a feedback on how are they gonna deal with this but no call whatsoeve from them meaning they okay the treatment people are getting there.

My advise to you is to stay away from Autozone!!!