Autoworld Goodwood. Worst Service

Horrible Horrible Service!

Bought a car for my business in March 2023. Only problems with no solutions since we bought this car. This was supposed to be for my business but could barely use it for its purpose as we barely had the car during the 6 months. It went in for cosmetic/bodywork repairs about 6 times where they completely ruined the car. During a repair at the Dealership(Autoworld Goodwood) third-party mechanics/panel beaters shop the front bumper was damaged. We noted this upon inspection/ delivery and made our concern known to the dealership. The car was sent back to the dealership, we waited another week or two for repair and delivery again. Upon the next inspection, nothing was in line, from bumper to hood, from left to right, it was not fitted correctly. The bumper was sagging below the headlights. Sent back. damaged. I immediately contacted Rafieq the sales manager at Autoworld and expressed my concern. We then waited another few days just to have them bring the car for inspection and possible delivery and saw wood *****s holding the bumper in place, and that *****ed into the headlights. Also, there's a rubber seal between the bumper and the hood/bonnet which they glued into the wrong place causing paint to come off from the bonnet. They butchered the car.. We told them we wanted to cancel and have an ongoing investigation with the ombudsman. Received a whatsapp message from a random cellphone number also.. the 20th of October at 18:50

Please read,

This is Autoworld Goodwood we have your car ready for collection for today as we don't have parking space to over night. If not possible to collect we can arrange to drop your vehicle at your house. If not we are going to park your vehicle at another dealership which does not carry insurance or any liability to your vehicle standing on there premises. This is for your account and responsibility on your bank financed vehicle.

MFC and Ombudsman tried to get a response out of the dealership for several months, with no success we are moving forward with the NCC. This is by far the worst company I have ever dealt with. Stay clear of this company! Disgusting!