1 reviews | Active since May 2016
Auto world goodwood
<p>We had such bad service at auto world goodwood. We bought a polo vivo 2011 on 2 march 2016 on 2 April 2016 just a month after we purchase the car our car broked down just like that,no power what so ever. We decided not to call them but to drive from Paarl to goodwood. We came there and the owner Shiraz inform us that the they will collect the car the same day with a tow truck and they will also bring a car which we can use while our car is in for repair. We waited 3 days after calling everyday a few times. Eventually the 4th day they came without a tow truck or spare car. They came with 2 drivers with a bakkie 1 driver must drive the bakkie and other 1 drove our car. They towed our car from Paarl to goodwood with that bakkie. We gave the car with more less R 600 of petrol. They said we will receive our car on the Monday which means after 3 days. We called the Monday and they told us they don't have enough drivers but they will make a plan. Nothing happens on that Monday. We called Tuesday they said they had the same story and said we must come and collect our car and we where at work. My husband decided to leave work earlier to meet them half way. He waited for more that 2 hours for the driver to come he called and called only for them to tell him they on there way every time. Eventually the driver came and inform my husband the he must drive him to his house because he has no transport and thats where my husband also saw that the petrol light is on there was no petrol in car. Auto world goodwood never called us to follow up on anything from the day we bought car up to date. As soon as they received there 90 k in there account the service was bad afterworths. I also called the salesman to inform him about everything and he told me, we gave you a nice discount, Why do you cry we fixed your car you have a new s****er now stop crying and move on. And o I'm not working there anymore i work in Jo'burg now that not my problem anymore call owner Shiraz. This was a really bad experience.</p>
