

AUTOWORLD PRETORIA
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2015
De*****ing clients by selling them previously written off vehicles without disclosing and misrepresenting car sales. They later move away from the accountability and leave customers in dire life threatening situations. I'm now stuck with a vehicle with no value which is still being financed by Standard Bank.
1 reviews | Active since Jun 2015
De*****ing clients by selling them previously written off vehicles without disclosing and misrepresenting car sales. They later move away from the accountability and leave customers in dire life threatening situations. I'm now stuck with a vehicle with no value which is still being financed by Standard Bank.
1 reviews | Active since Feb 2020
Extremely poor sales and after-sales service. Their after-sales support is practically non-existent — any queries or concerns go completely unanswered. When I attempted to trade in my vehicle, multiple dealerships informed me that it is a salvaged (Code 3) vehicle, meaning it had previously been written off, even though it was sold to me as a used car in good condition. As a result, the vehicle’s market value has been significantly reduced, leaving me with a major financial loss. I’ve tried reaching out to the dealership directly with no success. They’ve ignored all communication and haven’t even responded to the Motor Ombudsman. It seems they’re simply avoiding accountability, which is unacceptable. Their so-called “warranty” offers only a R1,000 contribution towards a service, and they don’t allow loading of proper maintenance or service plans. Upon delivery, the vehicle’s tyres had multiple plugs from previous puncture repairs. Three months later, I’m still waiting for the service book, owner’s manual, and spare key—only to be told they don’t have them. The air-conditioning wasn’t working at delivery, but thankfully the manufacturer’s warranty covered the repair, as this dealership showed no interest in assisting. To make matters worse, the sales team routinely ignores messages and calls. Overall, a deeply disappointing and unprofessional experience.
1 reviews | Active since Feb 2020
Extremely poor sales and after-sales service. Their after-sales support is practically non-existent — any queries or concerns go completely unanswered. When I attempted to trade in my vehicle, multiple dealerships informed me that it is a salvaged (Code 3) vehicle, meaning it had previously been written off, even though it was sold to me as a used car in good condition. As a result, the vehicle’s market value has been significantly reduced, leaving me with a major financial loss. I’ve tried reaching out to the dealership directly with no success. They’ve ignored all communication and haven’t even responded to the Motor Ombudsman. It seems they’re simply avoiding accountability, which is unacceptable. Their so-called “warranty” offers only a R1,000 contribution towards a service, and they don’t allow loading of proper maintenance or service plans. Upon delivery, the vehicle’s tyres had multiple plugs from previous puncture repairs. Three months later, I’m still waiting for the service book, owner’s manual, and spare key—only to be told they don’t have them. The air-conditioning wasn’t working at delivery, but thankfully the manufacturer’s warranty covered the repair, as this dealership showed no interest in assisting. To make matters worse, the sales team routinely ignores messages and calls. Overall, a deeply disappointing and unprofessional experience.
Hellopeter has tracked AUTOWORLD PRETORIA across 5 reviews. AUTOWORLD PRETORIA hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used AUTOWORLD PRETORIA? Write a review to help others decide.
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