1 reviews | Active since May 2017
poor customer liaison service
<p>took vehicle in for service at 7h30. Only emailed shortly after 14h00 about additional work to be done. Call to confirm additional work not returned. got hold of Candy at 16h00 who told me that the delay has been that they have so many vehicles to attend to and so many quotes to prepare. Not acceptable.</p>
Good day Me Campbell,
Thank you for bringing this to our attention. I will bring this to the attention of the Branch Manager of our Salt River branch. This is not the level of service we would like to be known for and we will take take action to ensure that this does not happen again.
If there is anything else, please feel free to contact me directly on *** or send me an email - ***.
Regards,
Minette Williams
Good day Me Campbell,
Thank you for bringing this to our attention. I will bring this to the attention of the Branch Manager of our Salt River branch. This is not the level of service we would like to be known for and we will take take action to ensure that this does not happen again.
If there is anything else, please feel free to contact me directly on *** or send me an email - ***.
Regards,
Minette Williams