DW
De W

1 reviews | Active since Oct 2012

24 Mar 2015, 10:38

Inability to fix oil leak after repeated tries

I have taken my car in twice over the course of the last two weeks and spent ~R1500.00 to get an oil leak (causing the fan belt to slip) fixed.<br> <br> To my surprise, I was phoned me with a number of quotes ranging from replacing wiper blades, cleaning the brakes, flushing the brake fluid and finally replacing the tappet cover gasket (the actual cause of the noise - oil leaking onto the fan belt). I asked why the other items, aside from the leaking tappet cover gasket, weren't raised when the car was serviced at the end of 2014. I didn't get a satisfactory answer, and was left with the impression that the aim of the exercise was to make money.<br> <br> After fetching my car the second time, I noticed that the oil leak is still present and the fan belt is still making the noise that caused me to take in initially for inspection. There's also now a burning rubber / oil smell after driving for a while.<br> <br> I am really at wits end. It's now been two weeks and ~R1500.00 later, and the original problem I took the car in for has yet to be fixed - not to mention the 4 days in total I've been without the vehicle.<br> <br> Please advise how you intend to resolve the problem.

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Replies (1)
Autoworks
Autoworks's reply18 May 2015, 09:13
Official
Hello dweppenaar,

Good day Mr Weppenaar.

We would like to thank you for your patience while we were attending to your vehicle. Minette informed me that you are happy with the work done on your vehicle to date.

Please be sure to contact us if there is anything else or if you have any questions.

Regards,

Gunther Schmitz