HORRIBLE!!! I regret my first review Sherrin asked for!!

<p>I am terribly dissapionted with this place. Sherrin Young was very helpful in the beginning until she gets use to her clients. I have a serious problem with a solenoid for my Jeep now and I asked her for a specific quote (after I've dealt with them for a year almost). She didn't come back to me and 2 weeks later I had to follow up. She "promised" to get back to me the next day and to this day - another month later - she just left it and never got back to me. And not even metioning the fact that she urged me to go and rate her specifically only to turn out like this.</p> <p>Not only that - I then took my Jeep to the PROPER JEEP SERVICE CENTRE in Century City and they phoned me very concerned. They wanted to know who serviced this car (November last year). It was Autoworks. So they told me my brake disks are at 15% and the diesel fitler that you guy replaced - I still remember you had trouble finding a "new" one - was replaced with a secondhand rusted filter and other parts also look horrible. Thank you for nothing. Also fire Sherrin if possible. Client service my ****, I will tell everyone I know about this even the people who I know take their cars there. No wonder your prices are so "cheap". I am so disappointed. Now it is anyway going to cost me so much more to fix all the **** you have created. Regretfully I serviced it there twice thinking you are doing your job.</p>