1 reviews | Active since Feb 2014
Gross incompetence and ignorance
Less than 2 months ago I had my car sent in for a general check up and to have the squeaking sounds my engine makes when the car is started fixed. The car was kept overnight and we were told to come pick it up the next morning. When the mechanic or whoever he was went to start the car I heard the squeaking noise again and instantly remarked that they hadn't fixed it. It remained there for another night and was thankfully fixed. Now, less than 2 months later, my battery is completely drained and my fan belt shredded...all this after a general check up. This service station used to do good business and this was my reason for return. Unfortunately due to their now negligent attitude I have an overheated car and no way to get it fixed unless I pay them once again. I phoned the branch manager who treated me as though I was an idiot telling me the problem \definitely"occurred more recently which I know to be untrue as I have serviced cars before in my previous occupation. AVOID THIS PLACE AT ALL COSTS UNLESS YOU ENJOY HAVING MONEY ****** AND BEING TREATED LIKE AN IMBECILE."""
Good day Mr Meredith
We would once again like to apologize for the service you received from Autoworks and assure that this is not the way we normally conduct business.
When we make mistakes we like to take responsibility and I am pleased to hear that you may give us another chance in the future.
Yours Faithfully
Gunther Schmitz
Director
Good day Mr Meredith
We would once again like to apologize for the service you received from Autoworks and assure that this is not the way we normally conduct business.
When we make mistakes we like to take responsibility and I am pleased to hear that you may give us another chance in the future.
Yours Faithfully
Gunther Schmitz
Director
