1 reviews | Active since Jan 2017

30 Jan 2017, 15:44

Generally good.

<p>Besides the fact that they recommended that a working part, which they had replaced the year before, be replaced again, the service was good. Apparently, and a bit weirdly, the mechanic did not have access to the service records. Kacey, who works at recpetion, was very friendly and efficient and smoothed the whole process over nicely. Thanks.</p>

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Replies (4)
's update31 Jan 2017, 02:55
Reviewer Update

Just to add (I didn't realise I couldn't edit), in the interests of fairness, I did have a conversation on a very poor line (the reception was not good where I was) about the parts and there may have been a misunderstanding regarding the part that was recommended (it couldn't be inspected without removing half the engine). I have taken in my car twice and autoworks did an excellent job on both occasions. Thanks again.

Autoworks
Autoworks's reply03 Feb 2017, 13:05
Official

Good day Mr Charnock,

I would like to thank you for your feedback regarding the service you received at our branch in Salt River.

In an effort to minimize any misunderstandings, we are busy working with each branch to better the communication between the branch and our customers.

We would like to thank you for your continued support and we look forward to seeing you again for your next service.

Regards,

Minette Williams

Best regards,

Autoworks
Autoworks's reply03 Feb 2017, 13:05
Official

Good day Mr Charnock,

I would like to thank you for your feedback regarding the service you received at our branch in Salt River.

In an effort to minimize any misunderstandings, we are busy working with each branch to better the communication between the branch and our customers.

We would like to thank you for your continued support and we look forward to seeing you again for your next service.

Regards,

Minette Williams

Best regards,

Autoworks
Autoworks's reply03 Feb 2017, 13:06
Official

Good day Mr Charnock,

I would like to thank you for your feedback regarding the service you received at our branch in Salt River.

In an effort to minimize any misunderstandings, we are busy working with each branch to better the communication between the branch and our customers.

We would like to thank you for your continued support and we look forward to seeing you again for your next service.

Regards,

Minette Williams

Best regards,