1 reviews | Active since May 2017

21 Oct 2020, 22:29

Bad Service experience

I asked for a quote for a specific make and model which I received and based my acceptance on. The dealer was more than twice the amount. To my surprise I started getting quotes for additional work, like replacing the disks, fair enough, but more than twice the price of Tyremart, adjusting the clutch cable, replacing a fan belt and adjusting the hand brake. When they gave me the quote did they not know what needed to be done? If you want an oil change I suppose they will be the go to guys, but for a service, beware.

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Replies (1)
Autoworks
Autoworks's reply23 Oct 2020, 11:17
Official
Good day Patrick. Thank you for your review. I have looked at your quotes and I do not feel the branch quoted you unfairly. We only use quality OE parts, that are more expensive than other brands. We do not try to be the cheapest service centre in Cape Town but rather want to provide quality parts.