TB
Tim B

1 reviews | Active since Jun 2016

24 Aug 2016, 10:43

Bad service

<p>Auto works Strand is the worst place to take your car. Never call you back on a quote and after doing a 6k job didnt even have the decency to wash my car after it. Left the mags dirty with hand marks and the interior. Then i found a bolt logged between the bonnet and the window from the job that the mechanic never put back :( </p> <p> </p> <p>Complained and Johnno called me but never once offered to wash my car, just to take a look at what the bolt might be. </p> <p> </p> <p>A while later i contacted Leigh Ann for a gearbox oil quote, took forever then when i contacted back to find out how they service the multi tronic I get no reply at all. Maybe you cant take critisicim when you are wrong and your service is poor so you dont want to deal with customers anymore??</p> <p> </p>

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Replies (1)
Autoworks
Autoworks's reply08 May 2017, 10:57
Official

Good day Mr Beukman,

Thank you for bringing this matter to our attention.

We apologize for the late reply, this complaint was not posted on our official Hello Peter page and I was just advised about this by Hello Peter.

I trust this matter has been attended to, but if not please feel free to contact me on *** or email me on ***.

Regards,

Minette Williams