AV
Andre V

1 reviews | Active since Sept 2020

12 Sept 2020, 12:13

AutoWorks - Worst Possible Service - Cape Town

Phoned and one of their call center agents answered the phone. Due to lack of audible pronunciation, I was compelled to ask the agent to repeat what they said as to ensure that I do not agree to something that I do not fully understand. The agent got rather irritated as a result . They advised that within 24 hours I'd be provided with a quote on car service. Nothing happened, I then proceeded to make use of their online service. Was also promised a swift return but got none, all in all most *** service ever experienced. Would certainly not recommend them to anyone else ever, if in need of a motor vehicle service better to deal with the original car dealer 10x better.

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Replies (1)
Autoworks
Autoworks's reply14 Sept 2020, 09:08
Official
Good day Andre, thank you for bringing this to our attention. Would you be so kind to email myself, Minette Williams - *** with your complaint and contact details. I would like to investigate this matter as this is not the level of service we expect from our staff.