1 reviews | Active since Jan 2012

05 Feb 2015, 09:10

Worst Tracking device and service

I cancelled the contract in November 2014 because the unit kept draining the battery . I spoke to the head technician personally and he informed me that if the vehicle is not driven for 3 days then it will run the battery flat. My mother is a pensioner and does not drive her vehicle often so her battery is always flat. I took the vehicle to the fitment center and had the unit removed informing the customer care that we had done so. The debit orders still came off for December and January. I called again and spoke to the customer care and they advised they would sort this out. February's debit order came off as well now so I called again. Now I have been informed that we must pay a settlement even though we reported a faulty unit many times and had the unit removed. They also have no record of anyone having spoken to them about any faulty unit or issues from November or January. I am now left with having to pay it or take them to court. I have also been informed that it doesn't matter if they have to replace the unit 10 times we still can't cancel it. In my opinion I recommend that you DON'T install an Autowatch PFK tracking device rather stick with a decent name brand.

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